Refund policy

Cancellation and Refund Policy Maximum 24 hours notice of cancellation required. Notification for instance, in person,by phone via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $25 charge to cover any subsequent administrative expenses. Termination of Agreements

Refunds Policy No refunds shall be offered, where a product is deemed to be a health violation (i.e. Adult Novelties, Costumes, Kitchen Wares, Mugs, Drinking Glasses, Thermos or other beverage holders, ALL food Products) . Other Products will be on "product by product" basis and if we deem returnable will be for exchange ONLY or will be fully refunded with a 30% restocking fee. Defective items will be exchanged within in 21 days if available at no cost , but ONLY for the EXACT ITEM purchased.